Refund

• 

  sparklejack · Member · Jun 10, 2013 at 8:50 pm

  • Copy link
  • Add topic to favorites

  I submitted a request to cancel the domain and get a full refund. The email confirmation I received stated that I would be able to do so and still receive the full refund of $18. I selected the link and received an error stating “An error occurred while refunding your upgrade. Please contact support” This is what I am doing now. Please assist.

• 

  rachelmcr · Member · Jun 11, 2013 at 7:41 am

  • Copy link

  Hi there,

  I can confirm that your domain was cancelled successfully and we have issued a full refund for your purchase. Please note that it may take up to a week for this refund to appear on your bank statement.

  If you have any questions or concerns about this, please let me know!