Refund

  • Unknown's avatar

    I received no confirmation email that this plan has been refunded. Can someone help me out? There seems to be no customer support on this website…

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    I’d reach out to the WordPress team directly.

    When you are logged into WordPress.com:

    1. Click on the blue and white ? icon in the lower right corner.
    2. Click the ‘Contact Us’ button.
    3. Enter your question in the box under “How can we help?” and then press “Chat with us” to begin the chat session.

    Keep in mind that chat is currently available Monday – Friday 24 hours a day, with weekend support also available for Business subscribers. If all the Happiness Engineers are occupied, their system will send your message straight to their email so that they can help you out as soon as possible.

  • Unknown's avatar

    Hi folks, it looks like this is a duplicate thread which was answered at https://en.forums.wordpress.com/topic/refund-2849/

    In order to keep all support in one place, I’ll go ahead and close this thread as a duplicate. For any further follow up on this topic, kindly post only to that thread and avoid opening any new forum topics. Thanks.

    Just noting that LiveChat and email support are available to users on a paid plan. Users who have a free-hosted site have their inquiries routed here to the community forums where volunteers and Staff assist.

    Contact WordPress.com Support

  • The topic ‘Refund’ is closed to new replies.