Refund

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  yy19940313 · Member · Dec 3, 2018 at 4:28 pm

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  Hey. I registered for the WordPress Jan 2018 and surprisingly find that my account is renewed, IN DECEMBER, without even notifying me before it charges.

  I would like to request refund for all the charges imposed to my account.

  Thanks.

  The blog I need help with is: (visible only to logged in users)

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  ami0789 · Member · Dec 3, 2018 at 4:33 pm

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  Hello

  I’ve added the modlook tag for a staff member to reach out to you on this. You should get a reply soon!

  Regards:

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  staff-zinnia · Staff · Dec 3, 2018 at 4:56 pm

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  Hi –

  No problem, we will get this sorted.

  I can see a partial refund was processed already when the plan was cancelled. Please let me know if you have any plans to use yiyang.blog again in the future.

  If not, I’ll process the remainder of your renewal price.

  But, if there’s a chance you want to use this domain in the future we don’t want to cancel it. Once it is cancelled you’ve forfeited ownership, and it could be impossible to get it back in the future. You wouldn’t have to use this domain here on WordPress.com, you can use it anywhere.

  Please let me know how you want to proceed.

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  yy19940313 · Member · Dec 3, 2018 at 4:58 pm

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  Thank you for the prompt reply. I appreciate it.

  I would like to get the remaining of the refund for the time being.

  Thank you again.

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  supernovia · Staff · Dec 3, 2018 at 7:44 pm

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  @yy19940313 this is done now. Cheers!