Refund

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  rafaelcabreravargas1200 · Member · Dec 29, 2018 at 8:49 am

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  I’ve paid to WordPress £84 and I cancellled the transfer and hosting services of my domain but only received a refund for £79 . What happen to the other £15 I need them back. Also I want to cancel my account. Thanks

  The blog I need help with is: (visible only to logged in users)

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  sachintawade · Member · Dec 29, 2018 at 10:42 am

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  Hi there,

  You must have received refund for the non-domain portion of your plan. You will get remaining refund as well if you are eligible for it under WordPress.com refund policy.

  Refund a Purchase

  Refund a Purchase

  I am tagging this thread for staff assistance to get more help.

  Thanks for your patience.

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  supernovia · Staff · Dec 29, 2018 at 9:19 pm

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  Hi @rafaelcabreravargas1200, I can see the domain transfer did not complete, so we can refund that portion for you. Thank you!