Refund

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  lmichelsen · Member · Jan 13, 2019 at 1:59 pm

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  Can I please get a refund for cancelling this account? I didn’t realize I still had it.

  The blog I need help with is: (visible only to logged in users)

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  justjennifer · Member · Jan 13, 2019 at 3:00 pm

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  Hi there, What is the site you are requesting a refund for? The one you’ve linked to was deleted.

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  justjennifer · Member · Jan 13, 2019 at 3:05 pm

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  Also if you have a recurring PayPal auto renewal for your above, deleted site, you should be able to cancel that in your Manage Purchases dashboard provided you are logged in with the correct account. You should be able to find the correct account/site by adding the PayPal transaction ID in the secure form at https://wpchrg.wordpress.com Please do not post that information here in the forums.

  I see there is a closed thread from this time last year on the same topic. https://en.forums.wordpress.com/topic/how-to-cancel-with-no-info

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  kokkieh · Staff · Jan 13, 2019 at 6:00 pm

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  Hi there,

  The last payment made by your account was in 2013. For help with a refund on recent payment, please log in as the account that owns the upgrade in question and open a new support ticket.

  As you’ve since deleted the account you’d used to post here, I’m closing this thread to further replies. Please reply to the account closure email we sent you if you need more help with this.