Refund

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  jacobharrisonlinn · Member · Jan 23, 2019 at 11:04 pm

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  I don’t know what email I used to create a domain a year ago. I just noticed the auto pay billed my account but I can’t login to manage the purchase. How do I get this refunded?

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  gemmacevans · Member · Jan 24, 2019 at 11:20 am

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  Hi jacobharrisonlinn,

  If you are unable to remember the login details for that account, please check your statement for a transaction ID:

  https://en.support.wordpress.com/transaction-id/

  That information can be sent to us through the Account Recovery form (please do not share it on these public forums):

  Recover Your Account

  We can then follow up with you by email and work through the next steps.

  Thanks!