Refund

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  bridgetkshift1degree · Member · Feb 6, 2019 at 11:01 am

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  No one has gotten back to me about my refund? I paid for a domain on the 4th and requested a refund on the 5th, they took off $18, and no one had gotten back to me about when I will be refunded by and why was I charged???

  The blog I need help with is: (visible only to logged in users)

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  arvindsinghu · Member · Feb 6, 2019 at 11:07 am

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  Hi @bridgetkshift1degree,

  I am adding modlook tag for staff intervention.
  They are the one who can provide you an exact solution.

  Thanks !!!

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  kokkieh · Staff · Feb 6, 2019 at 1:13 pm

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  Hi there,

  We sent you two replies via email yesterday, to two separate support tickets you’ve opened. Please check your spam folder if you did not receive them.

  We have issued the full refund, and you can see receipts for the refund transactions in your account’s billing history, here:

  https://wordpress.com/me/purchases/billing/

  You should receive the full refund in about 10 business days, depending on your bank’s processing times.