Refund

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  ttrachel · Member · Feb 20, 2019 at 11:07 pm

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  Hi I cancelled my WordPress personal subscription but I am only receiving a partial refund. Could you please clarify why that is and let me know how I could get a full refund if possible? Many Thanks!

  The blog I need help with is: (visible only to logged in users)

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  trupti25 · Member · Feb 21, 2019 at 5:41 am

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  Hello,

  As you already said you have cancelled the subscription and you got the partial refund please refer below link to know the require information :-

  https://wordpress.com/me/purchases/billing/

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  ttrachel · Member · Feb 21, 2019 at 9:29 am

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  Hi that doesn’t really answer my query, I would like to get a full refund.

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  trupti25 · Member · Feb 21, 2019 at 9:32 am

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  Hello,

  I have added staff @Modlook to assist you further soon you will get revert.

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  ttrachel · Member · Feb 21, 2019 at 9:33 am

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  Ok thank you

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  kokkieh · Staff · Feb 21, 2019 at 9:46 am

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  Hi there,

  I have refunded the domain portion of your plan as well. You should receive the full refund in about 10 business days, depending on your bank’s processing times.

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  ttrachel · Member · Feb 21, 2019 at 9:47 am

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  Thank you very much for your help!