refund

  • Unknown's avatar
    jobo3743 · Member ·

    I haven’t used word press in about 10 months and it renewed automatically today for 50.00. Please refund my account debit card on file. Then I want to close my account.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    pandeyabhaykumar · Member ·

    Hi,

    Staff can help you better in this.
    I have added ‘modlook’ tag for staff assistance. They can also disable your auto-renew option from their end.
    You will get a reply soon from the staff.

    Please take a note that refunds usually take about 5 to 10 business days to appear on your statement. For credit card refunds, it could take up to 1-2 billing cycles for the refund to show up. International refunds can take even longer to reach you. Your financial institution is going to be able to tell you when to expect the refund and how it will be listed on your statement.

    For detailed information regarding refunds please visit

    Refund a Purchase

    Hope this helps.

    Thanks.

  • supernovia · Staff ·

    Hi @jobo3743, we don’t see any upgrades on this account. Can you log into the correct account and get in touch with us here?

    http://wordpress.com/help/contact

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