Refund

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  syahrafiali · Member · Mar 3, 2019 at 4:36 pm

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  Please change my refund i still didnt get the refund

  The blog I need help with is: (visible only to logged in users)

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  arvindsinghu · Member · Mar 3, 2019 at 5:46 pm

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  Hi @syahrafiali,

  I am adding modlook tag for staff intervention.
  They are the one who can provide you with an exact solution.

  Thanks !!!

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  fstat · Staff · Mar 3, 2019 at 7:11 pm

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  Hi there,

  I don’t see any purchases ever made to the account you’re contacting us from. Please use the following tool to check if the charge is from WordPress.com or not:

  Why was I charged?

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  syahrafiali · Member · Mar 6, 2019 at 6:31 am

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  I subscriber 1 year personal wordpress account amd cancel andbferund it buy its still didnt accounted on my card

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  fstat · Staff · Mar 6, 2019 at 2:02 pm

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  If the charge is about the renewal of a WordPress.com plan, I suggest providing us with the transaction ID for it using the following form:

  https://wordpress.com/wp-login.php?action=recovery

  Here’s how to retrieve the transaction ID from your bank statements:

  https://en.support.wordpress.com/transaction-id/#if-you-dont-have-access-to-the-receipt

  Please DO NOT POST any transaction details in this public forum. Use the form I linked above.