Refund

• 

  zacharyknable15 · Member · Mar 27, 2019 at 4:55 pm

  • Copy link
  • Add topic to favorites

  Please cancel and refund

  The blog I need help with is: (visible only to logged in users)

• 

  samg0331 · Member · Mar 28, 2019 at 1:15 pm

  • Copy link

  Hello there, if you go into your account settings and click the Manage Purchases tab you are able to request a refund and turn off auto renewal if you have that on as well. Keep in mind that there is a 30 day refund policy for plans, and 48 hours for custom domains. After this time period it is not possible to receive a refund.

  This link offers more information and the steps to request the refund:

  Refund a Purchase

  Hope this helped.

• 

  gemmacevans · Member · Mar 28, 2019 at 3:14 pm

  • Copy link

  Hi zacharyknable15,

  I see one of our Happiness Engineers helped you with this over chat. It looks like you’re all set now but come back to me if you need any further help.