refund

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  createlearnconnect66840770cb · Member · Jun 21, 2019 at 1:59 pm

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  I want a refund for an account you have taken payment for which is no longer active

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  supernovia · Staff · Jun 21, 2019 at 6:15 pm

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  Hi @createlearnconnect66840770cb, can you log out, then log in again using the email address that received purchase notifications and what not? I don’t see any purchases on this account, but if you’ll log into the correct one we can help.

  If you’re not sure what that is, can you send a link to the site so we can look it up that way?

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  staff-doublebassd · Staff · Jun 21, 2019 at 6:16 pm

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  Hi there,

  What is the URL of the site that had the upgrade connected? We will need confirmation of ownership of that upgrade in order to issue a refund.

  You can fill out the form at http://wpchrg.com and can reach out to billing support there directly.

  Thanks,