Refund

• 

  outnumberedlife5 · Member · Jul 2, 2019 at 2:00 am

  • Copy link
  • Add topic to favorites

  I canceled my website June 13th and haven’t received a refund yet.

• 

  shubhamgmath · Member · Jul 2, 2019 at 4:02 am

  • Copy link

  Hi outnumberedlife5

  Can you let us know the website URL?

  I am also tagging this thread as ‘modlook’ for staff intervention. Please wait for sometime they will get back to you on this.

• 

  supernovia · Staff · Jul 2, 2019 at 4:03 am

  • Copy link

  @outnumberedlife5, I can see the refund was sent. It can take several business days for that to route back properly and appear on your statement. If you cancelled immediately after purchasing, the refund may not appear at all — the entire charge might have simply been voided.

  Since you still don’t see the refund on your account, please contact the bank directly to confirm it wasn’t voided, then contact us here.