Refund

  • Unknown's avatar
    ckle23 · Member ·

    I canceled my Premium Subscription and was supposed to be refunded 300 USD. I have never received the money.

    The blog I need help with is: (visible only to logged in users)

  • fstat · Staff ·

    Hi there,

    I can see we issued the refund on July 5th. You can see a receipt for the refund here:

    https://wordpress.com/me/purchases/billing/

    Refunds usually take about 10 business days to appear in your account, but it depends on the processing times at your bank. It can also take longer if you are with a non-US bank. Please follow up with your bank directly on this. You can provide them the transaction ID that appears in the refund receipt as a reference.

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