refund

  • Unknown's avatar
    mannoverboardblog · Member ·

    I need to get a refund but when I log in it says I am on a free package but I am being charged over $100 for a recurring fee and I have never even set up the site. but you can’t talk to anyone. I need a refund!!!

  • staff-mckluskey · Staff ·

    Hi there!

    There aren’t any active subscriptions or charges on the account you’re writing us from.

    If you’re not sure what site the charge is for, please search for the charge at https://wpchrg.wordpress.com/.

    You can also use the Contact Us link on that page to contact our billing support team directly for further help with this – to track down the transaction we’ll need to get some additional information from you which we cannot discuss here in the public forums.

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