Refund

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  mamdane · Member · Feb 13, 2020 at 9:51 am

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  Still haven’t received any refund

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  staartmees · Member · Feb 13, 2020 at 11:21 am

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  Refunds usually take 5-10 business days to appear on your statement, but some banks may require more time to process the refund.

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  fstat · Staff · Feb 13, 2020 at 12:35 pm

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  Hi there,

  
  @staartmees ir right, refunds usually take about 10 business days to appear in your account, but it depends on the processing times at your bank. It can also take longer if you are with a non-US bank. Please follow up with your bank directly on this. You can provide them the transaction ID that appears in the refund receipt as a reference.