Refund

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  cakehousetheblog · Member · Mar 3, 2020 at 9:30 am

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  An automatic payment was taken for my yearly subscription which I cancelled and a refund was issued.I have received the refund however it isn’t for the full amount taken. Why is this and how do I get the full refund back?

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  fstat · Staff · Mar 3, 2020 at 11:31 am

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  Hi there,

  You are no longer eligible for a full refund because you canceled the upgrade ten days after the renewal. Domain registrations and renewals must be canceled within 96 hours to receive a refund. You can learn more about our refund policy here:

  Refund a Purchase