Refund

• 

  dinaazm · Member · Mar 24, 2020 at 6:27 pm

  • Copy link
  • Add topic to favorites

  I cancelled my automatic renewed non authorized subscription and got $0 refund!!!!!! I need my $120 that was charged on my credit card!

• 

  supernovia · Staff · Mar 24, 2020 at 9:24 pm

  • Copy link

  Hi dinaazm, since you cancelled immediately after purchasing, the refund may not appear at all — the entire charge might have simply been voided. Please check the statement to see if the initial charge was removed.

• 

  dinaazm · Member · Mar 24, 2020 at 9:36 pm

  • Copy link

  Hi Supernovia my credit card was actually charged today with the amount $120 for renewal, when I cancelled it and asked for a refund, I got a message that the refund will be $0!!!!!

• 

  staff-blorbo · Staff · Mar 24, 2020 at 10:17 pm

  • Copy link

  As mentioned at https://en.forums.wordpress.com/topic/i-got-0-refund/ your refund was sent today, a few hours ago.

  Depending on your credit card provider, it can take up to 10 days, usually far less though, for the credit to appear on your statement.