refund

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  05kkw · Member · Apr 3, 2020 at 4:45 pm

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  I had closed this account years ago – there has not been any activity in a year or so – there was a debit taken out of the PayPal account attached to this for 114.00.
  I am in need of a refund

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  staff-blorbo · Staff · Apr 3, 2020 at 6:52 pm

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  Your Premium Plan for kennedywilliams.net was renewed on April 1 since auto-renew was enabled on the plan.

  Typically, you can cancel and refund these via https://wordpress.com/me/purchases in accordance with our refund policy https://wordpress.com/support/manage-purchases/#refund-policy

  However, instead you initiated a chargeback dispute with your credit card provider: https://wordpress.com/support/payment/chargebacks/

  We can still issue a refund for this, but not while the chargeback dispute is active. Once you have canceled that dispute with your credit card provider, we’ll be happy to issue a refund.