refund

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  breeneyland · Member · Apr 15, 2020 at 1:15 pm

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  My account was just charged for this website. Could we please stop payment or be issued a refund as we don’t intend on using the site this year.

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  staff-doublebassd · Staff · Apr 15, 2020 at 5:18 pm

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  Hi there,

  I would be happy to assist you in canceling and refunding your purchase. However, the upgrade that was purchased is not associated with the account you contacted us from – there isn’t any history of active upgrades under this account in several years. To confirm ownership, post in this thread under the username/account that purchased the upgrade. Then, I can look into refunding the subscription purchase.

  Let me know if you have any questions.

  Thanks!