refund

  • Unknown's avatar
    camryn929 · Member ·

    if i close my account will i still get a refund

  • staff-doublebassd · Staff ·

    Hi there,

    You will have to process your refund before closing your account.

    I would be happy to assist you in canceling and refunding your purchase. However, the upgrade that was purchased is not associated with the account you contacted us from. To confirm ownership, post in this thread under the username/account that purchased the upgrade. Then, I can look into refunding the subscription purchase.

    Let me know if you have any questions.

    Thanks!

  • Unknown's avatar
    camryn929 · Member ·

    Hi! yes i would like to cancel my subscription and refund it back, thank you for helping!

  • fstat · Staff ·

    Hi there,

    We have no history of purchases, transactions, or billing activity of any kind under the account you’re currently logged into.

    Please use the following tool to determine if the purchase you’re referring to is associated with WordPress.com or not.

    Why was I charged?

    I also see a Bluehost hosted site connected to your account. If you’re referring to that one, please contact Bluehost for a refund.

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