Refund

• 

  dtrelease1 · Member · May 18, 2020 at 3:49 am

  • Copy link
  • Add topic to favorites

  I need a refund for something I did not receive. I was charged for a domain name I do not have.

• 

  kruttikaphalke · Member · May 18, 2020 at 5:19 am

  • Copy link

  Hi there,

  You can check here why the charge is for on this form:
  https://wpchrg.wordpress.com/.

  Also, adding thread to modlook so staff can look into it.

  Thanks.

• 

  staff-mckluskey · Staff · May 18, 2020 at 12:13 pm

  • Copy link

  @dtrelease1, as @kruttikaphalke mentioned, if you’re not sure what site the charge is for, please search for it at https://wpchrg.wordpress.com/.

  You’ll be able to use the Contact Us link on that page to contact our billing support team directly for further help with this – to track down the transaction we’ll need to get some additional information from you which we cannot discuss here in the public forums.