Refund

• 

  shefromthestars · Member · Jun 3, 2020 at 2:03 am

  • Copy link
  • Add topic to favorites

  Hi there, I wanted to get a full $132 refund but I was misled to click on the personal account and was charged $60 and when I clicked to get a full refund, I got an email that says $60 refund. Please make sure that I’m not charged a single cent. I see that you’ve already billed my credit card $132 yesterday.

• 

  kokkieh · Staff · Jun 3, 2020 at 7:04 am

  • Copy link

  Hi there,

  You were refunded the full amount of $132 when you cancelled your upgrades earlier today. You can see receipts for the refund in your billing history at https://wordpress.com/me/purchases/billing/

  You should receive the full refund in about 10 business days, depending on your bank’s processing times.