refund?

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  kristam1989 · Member · Jun 9, 2020 at 1:16 am

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  will I be able to get a refund if I cancel my account within 30days or purchase?

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  obt28 · Member · Jun 9, 2020 at 1:44 am

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  Hello @kristam1989 –

  Are you trying to get a refund for WordPress.com plan?

  You can cancel a WordPress.com plan within 30 days of purchase or renewal and 96 hours for domain registrations and renewal. Please read about more info about the refund process: https://wordpress.com/support/manage-purchases/#refund-policy

  I hope this helps.

  Best,

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  fstat · Staff · Jun 9, 2020 at 9:08 am

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  Hi there,

  We have no history of purchases, transactions, or billing activity of any kind under the account you’re currently logged into.

  If you’re referring to thekristachronicles.com which is only connected to your WordPress.com account, then that site is not hosted by us. It’s hosted by Bluehost and therefore you need to contact them regarding a refund.