Refund

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  mmoncloud9bigpondcom · Member · Aug 8, 2020 at 3:08 am

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  Please refund my charge… I do not want to proceed with this purchase

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  kokkieh · Staff · Aug 8, 2020 at 7:19 am

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  Hi there,

  For what upgrade, on which site do you want a refund?

  The WordPress.com account you’re using to post here only owns two free sites, and has never bought anything from us. We don’t even have a credit card on file for you.

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  mmoncloud9bigpondcom · Member · Aug 9, 2020 at 1:07 am

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  Hello
  Thanks for responding…
  I have checked and there is a pending charge on my Credit card via Paypal.
  The name of the website is cloud9onbay
  Thanks
  m

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  staff-blorbo · Staff · Aug 9, 2020 at 6:40 pm

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  We don’t have anything here under “cloud9onbay” and we have absolutely no history of purchases, transactions, or billing activity of any kind under the account you’re currently logged into.

  If you enter the charge details at https://wpchrg.wordpress.com/ we should be able to help you with this.

  If you the charge is located using the above site, but you are not presented further options, please contact us via https://wordpress.com/support/contact/?whywasi=charged