Refund

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  calumward2020 · Member · Aug 10, 2020 at 8:20 am

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  Please can you let me know when I will receive my refund?

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  austinsangs · Member · Aug 10, 2020 at 9:26 am

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  Hey @calumward2020,

  From the WordPress support documentation:

  After processing, refunds usually take about seven to ten business days to appear on your statement. For credit card refunds, it could take up to 1-2 billing cycles for the refund to show up. International refunds can take even longer to reach you. Your financial institution is going to be able to tell you when to expect the refund and how it will be listed on your statement.

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  staff-mckluskey · Staff · Aug 10, 2020 at 11:56 am

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  Hi there!

  Your refund has been already processed. If you do not see it on your account, please reach out to your bank and let them know this number:

  ARN: 85383900210000000609920

  This should help them localize the refund for you.