Refund

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  lynseyschiller · Member · Aug 23, 2020 at 10:26 am

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  Hello! I decided months ago to delete my account and just received an email that I was billed. I was under the impression that this was dealt with. Can you please issue a refund? I will try to Delete my account permanently again..

  Thank you

  Lynsey Schiller

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  staff-zinnia · Staff · Aug 23, 2020 at 2:38 pm

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  Hi Lynsey –

  Thanks for getting in touch. There aren’t any upgrades on the account that you’ve used to contact us from. Do you know which site you were billed for?

  We will need to find the proper account in order to evaluate further. Thanks.