Refund

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  gnrjmpr · Member · Sep 1, 2020 at 2:45 pm

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  There has been no way to trace the money I’ve spent, and this is my 5th message to wordpress in 4 days.

  Can I ask for a refund?

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  gnrjmpr · Member · Sep 1, 2020 at 2:46 pm

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  I paid for a domain name and a happiness engineer.

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  kokkieh · Staff · Sep 2, 2020 at 8:57 am

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  Hi there,

  What is the domain you bought?

  The gnrjmpr account you’re using to post here doesn’t have any sites, and has never bought anything from us. If you’ve bought a domain from us, it’s for a site under a different username account, and you need to be logged into that account to access your site.

  If you don’t remember the login details for the correct account, please follow our account recovery process at https://en.support.wordpress.com/account-recovery/ so we can help you regain access.