Refund

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  pharmeoplus · Member · Sep 3, 2020 at 10:51 pm

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  I have never used the services it was supposed to be a trial and then I was charged every year in the subscription plan and domain since 2017
  Can you please refund me the total amount

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  ryrhino00 · Member · Sep 4, 2020 at 2:03 am

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  Hi,

  Please wait for a Staff member to help you.

  I have asked them to help you please wait for them to reply.

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  kokkieh · Staff · Sep 4, 2020 at 5:49 am

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  Hi there,

  Your Premium Plan renewal of €99.00 of 14 August was refunded automatically yesterday when you cancelled it. You can see a receipt for that refund in your billing history at https://wordpress.com/me/purchases/billing/

  However, refunds on domain registrations and renewals can only be processed for 96 hours after payment, so it is no longer possible to refund the €18 renewal payment for the domain, pharmeoplus.com.

  If you still want to use that domain, here or elsewhere, we can restore it to your account.