Refund

• 

  apthomas40 · Member · Sep 4, 2020 at 2:31 pm

  • Copy link
  • Add topic to favorites

  Hello I’ve been inquiring about a refund but haven’t heard anything back

• 

  staartmees · Member · Sep 4, 2020 at 3:00 pm

  • Copy link

  A refund usually takes up to 10 Business days, so you’ll have to wait a few days longer.

• 

  kokkieh · Staff · Sep 7, 2020 at 8:18 am

  • Copy link

  Hi there,

  We processed your refund on 3 September for the amount of $50.88. You can see the receipt with a transaction ID from our payment processor here:

  https://wordpress.com/me/purchases/billing/

  Please follow up with your bank and provide them with that transaction ID so they can check for the refund on their system. If they need a ARN number, let us know and we can send you that via email.