Refund

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  bobbyjc · Member · Oct 9, 2020 at 5:14 pm

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  I was charged $300

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  supernovia · Staff · Oct 10, 2020 at 1:17 am

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  Hi @bobbyjc, I don’t see any recent charges on this account, but I’m guessing you must have another. Can you log in with your other username?

  If you’re not sure what that is, you can use the secure form at https://wpchrg.com to look up the payment and find out what it was for. Then you’ll be able to contact billing directly so they can help with a refund.

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  bobbyjc · Member · Oct 12, 2020 at 4:37 pm

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  I looked it up and there was no indication of any payment. However, my bank statement indicated a debit of $300.00. Is the following from your office? Pending POS Debit – Visa Check Card 0478 –

  WORDPRESS MSPH7EHZ SAN FRANCISCOCAUS

  POS -$300.00

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  staff-ozmodiar · Staff · Oct 12, 2020 at 4:56 pm

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  The easiest way to sort this out is the use the https://wpchrg.com/ mentioned above. It is built for exactly this type of situation.

  Let us know if you have any trouble or are unsuccessful.