Refund

  • Unknown's avatar

    Hi! Hi need assistance until now I still don’t receive my refund for cancellation my plan as per last email after 7-10 to working days until now nothinh

  • Hello,

    I’m seeing a purchase made 2020-10-07 and then a refund requested/processed that same day. Often when purchases and refunds happen in quick succession, banks simply cancel out the charge as if it never happened. So you won’t see a refund because the charge will also not be reflected on your account.

    I would encourage you to check with your financial institution and see if that is the situation here.

    Please let us know what you find out.

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