Refund

  • Unknown's avatar
    bmather15 · Member ·

    I asked for a refund over a week ago and still did not recieve it.

  • Unknown's avatar
    staartmees · Member ·

    A refund usually takes about 10 business days. However banks outside the USA need a lot more of time to process a refund. I tagged this threat to get attention from Staff, they can see when your refund was processed.

  • staff-ozmodiar · Staff ·

    Hello,

    Refunds typically show up within 24-72 hours. Though they can take up to 7-10 days and in rare cases, longer.

    I’m seeing a purchase made 2020-10-24 and then a refund requested/processed that same day. Often when purchases and refunds happen in quick succession, banks simply cancel out the charge as if it never happened. So you won’t see a refund because the charge will also not be reflected on your account.

    I would encourage you to check with your financial institution and see if that is the situation here.

    Please let us know what you find out.

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