Refund

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  westcoastagent · Member · Nov 15, 2020 at 9:02 pm

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  Hi!

  I have not received my refund yet and wanted to check on the status.

  Thanks,

  Courtney Shattuck

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  staff-totoro · Staff · Nov 16, 2020 at 12:56 am

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  Hi there,

  I do not see any purchase/refund activity under your @westcoastagent WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/me/purchases/billing/

  Is it possible you made your purchase under a different login? What is the URL of the site associated with the upgrade you are needing help with? Happy to check in our system so we can take a closer look.