Refund

  • Unknown's avatar
    ethames21 · Member ·

    How quick is my refund going to hit my bank account. Wasn’t expecting you guys to charge me without at least giving me a heads a up I need that $70

  • Unknown's avatar
    staartmees · Member ·

    Wordpress.com sends several mails to the email address connected to the account that will get charged.
    A refund usually takes up to 10 business days. Bot mostly banks outside of the USA do need a lot mor of time.

  • kokkieh · Staff ·

    Hi there,

    Sorry to hear the renewal came up on you unexpectedly, but we did email you on 6 December already to warn of the pending renewal, and you would also have received emails directly from our domain provider regarding your domain’s approaching expiration. If you never received those, your email provider might have filtered them as spam.

    You should receive the full refund in about 10 business days, depending on your bank’s processing times. If you haven’t received it by then, please contact your bank directly.

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