Refund

  • Unknown's avatar
    lucrezia0022 · Member ·

    Purchased a subscription thru an app of Word press, for business card, however the app is useless and won’t be able to use it no more, how do I request a refund? TIA

  • staff-mckluskey · Staff ·

    Hi there!

    There is no history of purchases on your account; what is the address of the site you upgraded?

    If you’re not sure what site the charge is for, please search for it at https://wpchrg.wordpress.com/.

    You’ll be able to use the Contact Us link on that page to contact our billing support team directly for further help with this – to track down the transaction, we’ll need to get some additional information from you, which we cannot discuss here in the public forums.

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