Refund

• 

  wahomekelving · Member · Feb 22, 2021 at 3:00 pm

  • Copy link
  • Add topic to favorites

  I did not receive my refund

• 

  staff-doublebassd · Staff · Feb 22, 2021 at 3:46 pm

  • Copy link

  Hi there,

  We processed the refund back to you on 1/12 – we released the funds back to your bank and they are no longer with us. Have you reached out to your bank regarding this? Sometimes, they are able to see pending transactions that you do not see on your end. Also, depending on your bank and the country in which you reside, the refund could take longer, but you definitely should’ve received the refund by now. Please reach out to them and let us know what you find out.

  Thanks,