refund

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  cctrapp · Member · Mar 19, 2021 at 3:59 pm

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  Why is it so hard to get support to cancel a subscription. All I can do is post to this public forum – so frustrating. Get it together WordPress!

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  helper-heroponriki · Member · Mar 19, 2021 at 5:39 pm

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  Hi there:

  We have absolutely no history of purchases, transactions, or billing activity of any kind under the account you’re currently logged into. Since there’s no paid plans tied to this account, you’re limited to posting to the public support forums for help.

  If you know the account the charge was made under, please log into that account and you can submit a support ticket for help.

  Otherwise, if you enter the charge details at https://wpchrg.wordpress.com/ we should be able to help you with this.

  Thanks!