Refund

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  natenick209 · Member · Apr 21, 2021 at 4:15 am

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  Can someone call me please I have been trying to request for a refund. I purchased this by accident back in March 27th and have not utilized this service. if some can email me with contact information I can call back..please email information to (email visible only to moderators and staff)

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  shubhamgmath · Member · Apr 21, 2021 at 5:43 am

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  Hi natenick209

  WordPress.com doesn’t have phone support. If you want to cancel any of the purchases you made on WordPress.com. Here is the support document link that will help you out to know more about how to cancel the purchase:
  https://wordpress.com/support/manage-purchases/#faq-cancelling-your-plans-and-domains

  Also, go through the WordPress.com refund policy before cancelling the purchase:
  https://wordpress.com/support/manage-purchases/#refund-policy

  If you are still facing issue while cancelling your purchase. Let us know.
  You can also share the screenshot of the issue you are facing. To know more about how to add a screenshot in the forum. Have a look at the link given below:
  https://wordpress.com/support/make-a-screenshot/

  Also, your thread is already been tagged with ‘modlook’ tag for staff attention. If you will not be able to solve this they will help you out with this.

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  staff-mckluskey · Staff · Apr 21, 2021 at 7:49 am

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  Hi there!

  I don’t see any paid subscriptions under your account. Are you referring to the site clarencedomingo.com? If so, it’s hosted by Bluehost, not WordPress.com.

  If this is what you mean, you’ll need to reach out to Bluehost directly to cancel any subscriptions you may have on their end.