Refund

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  maskstudioone · Member · Jun 8, 2021 at 2:46 am

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  I haven’t gotten my refund from wordpress till now. i asked for refund on 31 may 2021 but now it is 8 june but i haven’t gotten any refund. please help me and refund me.

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  csabarakasz · Staff · Jun 8, 2021 at 3:18 am

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  Hi there,

  In the public forum, we won’t be able to discuss refund details. I tagged this thread with the modlook tag, which will call Staff’s attention. They will help you as soon as possible. Thank you for your patience.

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  kokkieh · Staff · Jun 8, 2021 at 6:15 am

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  Hi there,

  We processed your refund on 31 May. You can see the receipt with a transaction ID from our payment processor here:

  https://wordpress.com/me/purchases/billing/

  Please follow up with your bank and provide them with that transaction ID so they can check for the refund on their system. If they need a ARN number, let us know and we can send you that via email.