Refund

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  yaniquelydivine · Member · Jun 18, 2021 at 8:06 pm

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  Hello. I cancelled my service on May 30th. I am still yet to receive a refund of $102. Can someone please assist?

  The site I need help with is [visible only to staff] (email visible only to moderators and staff).

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  staff-blorbo · Staff · Jun 18, 2021 at 10:08 pm

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  Your refund was sent May 31.

  Since this was sent the same day as the charge, your credit card provider may have processed it as a reversal, meaning the original charge would have simply been removed.

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  supernovia · Staff · Jun 18, 2021 at 10:10 pm

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  Hi! Sure thing. I can see that the refund was processed, and we have an ARN. Would you like us to send that so you can provide that to your card company or bank?