refund

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  milanbeautyllc · Member · Jul 27, 2021 at 8:38 pm

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  hello I would like to cancel my purchases to renew this website.

  Site: https://milanbeautyorg.wpcomstaging.com.
  WP.com: Yes
  Correct account: Yes

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  supernovia · Staff · Jul 27, 2021 at 10:59 pm

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  Hi, it looks like you already cancelled and a refund is on its way. We’ll need to downgrade the site as well.

  Downgrading will remove any third party themes or plugins you’ve added. You may also lose other changes and content you’ve made since adding them. Can you confirm this is fine with you? If you need anything from the site, please export the site and media first:
  https://wordpress.com/support/export/

  Then reply here so we can take care of the downgrade for you. It will also happen automatically after some time.

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  milanbeautyllc · Member · Jul 29, 2021 at 10:55 am

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  hello please do thanks.

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  kokkieh · Staff · Jul 29, 2021 at 12:04 pm

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  Okay, we’ve downgraded your site to the free plan. If you spot any content that’s missing, or any other issues like broken images on the site, let us know and we’ll check if there’s any way to restore that.