Refund

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  whitworthc195396 · Member · Aug 18, 2021 at 4:31 pm

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  I was just charged today 18 August for another month of subscription because the auto renew button was automatically clicked by the programming of your website. I would like a refund for this charge

  Site: https://colbywhitworthecu.wordpress.com.
  WP.com: Yes
  Correct account: Yes

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  supernovia · Staff · Aug 18, 2021 at 9:05 pm

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  Hey there, I can see it’s already been refunded. You should see that in a few days.

  Going forward, we do auto-renew sites by default so that they will continue working, but we also send notifications prior to auto-renewals. And in most cases, if you’ll contact us right away from the account on file, we can help with a refund. Hoping this helps!