refund

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  carloseduardomardini · Member · Jan 12, 2023 at 2:32 pm

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  i have tried to cancel wordpress charge, but i didnt know how to do. Although the system send a notification to my credit card to renew the subscription plan while i was trying to cancel the plan!. So i want to be refund of this value because just now that i can unsubscribe!

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-95percentghost · Staff · Jan 12, 2023 at 3:16 pm

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  Hi there, we are unable to issue a refund for the domain name as it is past the 96 hour refund period since the domain was renewed. You can find the renewal receipts and their dates in your billing history:
  https://wordpress.com/me/purchases/billing

  We were able to issue a refund for your plan; this refund of R$144.00 is on its way to you but please note that it may take 10-15 working days to appear in your statement, depending on your card provider.

  More information regarding the refund periods available here:
  https://wordpress.com/support/manage-purchases/