Refund

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  russel090186 · Member · Jan 15, 2023 at 5:41 pm

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  It’s been 9days, and I still don’t receive any refund in my account, thank you

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  staff-totoro · Staff · Jan 15, 2023 at 11:12 pm

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  Hi there,

  I can confirm you have cancelled the upgrade and issued a refund for your original purchase amount.

  You can expect to see the funds in your account in the next 10-14 business days (less if you are paying in $USD) and can see a receipt confirming this refund here:  https://wordpress.com/me/billing

  In this case it does not look like enough time has passed since your cancellation and refund on Jan 6 so you may need to wait a little bit longer to see these funds. If you do not see them by Friday Jan 26 (15 business days from cancellation) please let us know and we can take a closer look, thanks.

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  russel090186 · Member · Jan 16, 2023 at 7:50 pm

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  this is noted, will wait for 10-14 business days.