Refund

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  evgenijkrepski123 · Member · Jan 30, 2023 at 6:11 pm

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  Im waiting for a refund for half a month, and still didn’t received anything. There is no customer support so get in touch, so what can I do?

  I don’t have a site with WordPress.com yet

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  staff-totoro · Staff · Jan 30, 2023 at 8:29 pm

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  Hi there,

  I do not see any upgrades under your WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/me/purchases/

  Is it possible you made your purchase under a different login? What is the URL of the site associated with the upgrade you are needing help with? Happy to check in our system so we can take a closer look.

  Thanks for the additional info!