Refund

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  deleny21 · Member · Feb 27, 2023 at 5:18 pm

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  I have purchased the premium plan recently and I cancelled within an hour can I get a refund.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Feb 28, 2023 at 4:19 am

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  Hi there,
  
  I am not seeing any history of purchases under the account you are contacting us from. You’ll need to log out of this account and log into the account that made the Premium Plan purchase. Then, we’d be happy to confirm the potential cancelation and refund of the subscription.
  
  Please let us know if have any other questions.
  
  Thanks!