Refund

• 

  mavelinsrl · Member · Mar 6, 2023 at 10:33 am

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  Hello,
  can we have the refund of the order of 2/3/23:

  Product video for woocommerce(new purchase)
  Annual subscription

  [REDACTED TRANSACTION INFORMATION]

  Can we cancel also the annual subscription for this product?

  Thank you

  I don’t have a site linked to this WordPress.com account

• 

  helper-heroponriki · Member · Mar 6, 2023 at 5:06 pm

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  Hi there:

  You’ve posted to the free support forums for websites hosted here at WordPress.com. Since you’re asking about a purchase from WooCommerce.com, you would need to initiate a refund from your Subscriptions page on your WooCommerce account:

  https://woocommerce.com/my-account/my-subscriptions/

  I hope that helps!