refund

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  paywandahmed7 · Member · Mar 28, 2023 at 11:16 pm

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  before 4-5 days i buy this domain with a personal WordPress plan and i asked for refund the one of you customer said to me you should wait 96 hours and now nothing show up

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  aisajib · Member · Mar 30, 2023 at 4:19 am

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  Hi there!

  I’ve checked the reply we sent, and it seems we didn’t ask you to wait 96 hours. We told you to cancel within 96 hours. Here’s the exact response we sent you earlier:

  As long as the domain was purchased within 96 hours, yes, you can cancel the domain and we can re-issue the domain credit for your WordPress.com Personal plan, no worries there! You can cancel the domain from the Upgrades > Purchases area of WordPress.com here: https://wordpress.com/purchases/subscriptions/sweglance.com/20482468
   
  If you click Cancel Domain on that page, that will walk you through the cancellation of your domain — once you’ve done that, respond to this email to let us know, and we’ll re-issue the domain credit for you!

  You haven’t canceled the domain or replied to the email, so no refund was issued to you.

  We can still help, though! Can you confirm if you mainly want to cancel the domain sweglance.com and register another one in its place? Please confirm by today, and we can still cancel the domain and add a free domain credit to your account so you can register a new one.