Refund

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  whouse2023 · Member · Apr 3, 2023 at 6:39 pm

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  Hello,

  I had cancelled my purchase online. I received an email that indicated a refund be processed. I still haven’t seen anything yet.

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  helper-heroponriki · Member · Apr 3, 2023 at 7:45 pm

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  Hi there!

  I’m showing that you requested the cancellation before your bank transferred funds to us. Therefore, a refund would not have been issued; instead, your bank would have likely removed the temporary charge from your account. Consequently, you need to check with them to follow up on that cancelled transaction.

  I hope that helps!